Privacy policy

Last updated: September 8, 2026

ANNISSAA™ respects your privacy and is committed to protecting your personal data. ANNISSAA™ is powered by Shopify, which enables us to provide our website and services to you. This Privacy Policy explains how ANNISSAA™ collects, uses, stores, shares and protects personal data when you visit our Website, create an account, place an order, contact us, subscribe to communications or otherwise interact with us.

1. Information We Collect

Depending on how you interact with ANNISSAA™, we may collect information such as:

Personal and Contact Information

  • Name;
  • Email address;
  • Mobile number;
  • Billing address;
  • Shipping address; and
  • Other contact details provided by you.

Order and Transaction Information

We may collect information relating to:

  • Products purchased;
  • Order number;
  • Order history;
  • Delivery information;
  • Payment status;
  • Transaction details; and
  • Exchange or customer-support requests.

Payment information may be processed through third-party payment service providers.

Account Information

If you create an account, we may collect account credentials and information associated with your account.

Technical Information

When you access the Website, certain technical information may be collected automatically, including:

  • IP address;
  • Browser type;
  • Device information;
  • Operating system;
  • Website usage information;
  • Cookies and similar technologies; and
  • Other technical information necessary for Website operation and security.

2. How We Use Personal Data

ANNISSAA™ may process personal data for purposes including:

  • Creating and managing customer accounts;
  • Processing and fulfilling orders;
  • Processing payments;
  • Arranging delivery;
  • Processing exchanges and replacements;
  • Providing customer support;
  • Responding to enquiries;
  • Communicating about orders;
  • Preventing fraud and misuse;
  • Maintaining Website security;
  • Improving our products and services;
  • Understanding Website usage;
  • Sending marketing communications where permitted;
  • Complying with applicable legal obligations; and
  • Exercising or defending legal rights.

3. Marketing Communications

Where applicable, ANNISSAA™ may send promotional communications about products, offers, launches and other updates.

You may opt out of promotional communications by using the unsubscribe mechanism included in the communication or by contacting us.

Opting out of marketing communications will not affect essential transactional communications relating to your orders or account.

4. Cookies

ANNISSAA™ may use cookies and similar technologies to:

  • Operate the Website;
  • Remember preferences;
  • Maintain sessions;
  • Understand Website traffic;
  • Improve Website functionality; and
  • Support marketing and analytics activities.

You may manage cookie preferences through your browser or any cookie-management mechanism provided on the Website.

5. Sharing of Personal Data

ANNISSAA™ may share personal data with service providers where reasonably necessary for business operations, including:

  • Payment processors;
  • Logistics and delivery partners;
  • Technology and hosting providers, including Shopify;
  • Customer-support providers;
  • Analytics providers;
  • Marketing and communication service providers; and
  • Professional advisers, where necessary.

We may also disclose information where required by applicable law, legal process, governmental authority or for the prevention, detection or investigation of fraud or unlawful activity.

ANNISSAA™ does not sell personal data in violation of applicable law.

6. Data Processors

Third-party service providers may process personal data on behalf of ANNISSAA™ to provide services such as payment processing, hosting, delivery, analytics, customer support and communication.

ANNISSAA™ will take reasonable steps to ensure that such processing is carried out for legitimate purposes and subject to appropriate contractual or other safeguards, as applicable.

7. Data Retention

ANNISSAA™ retains personal data only for as long as reasonably necessary for the purposes for which it was collected, including order fulfilment, customer support, accounting, legal compliance, dispute resolution and legitimate business requirements.

Where retention is no longer necessary or legally required, personal data may be deleted, anonymised or otherwise appropriately disposed of.

8. Data Security

ANNISSAA™ takes reasonable technical and organisational measures to protect personal data against unauthorized access, misuse, alteration, loss or disclosure.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

9. Your Rights

Subject to applicable law, you may have rights relating to your personal data, including rights to:

  • Obtain information about processing;
  • Request correction of inaccurate or incomplete personal data;
  • Request deletion where legally applicable;
  • Withdraw consent where processing is based on consent;
  • Raise grievances; and
  • Exercise other rights available under applicable law.

Requests may be submitted to:

Privacy Contact: ANNISSAA™
Email: contact@annissaa.co.in

Where consent is the legal basis for processing, withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal. Applicable law may also permit certain processing to continue after withdrawal.

10. Children's Data

ANNISSAA™ does not knowingly seek to collect personal data from children in circumstances where such collection is prohibited by applicable law.

Where required, appropriate parental or guardian consent and safeguards will be applied in accordance with applicable law.

11. International Processing

Some service providers engaged by ANNISSAA™, including Shopify, may process or store personal data outside India.

Where personal data is transferred or processed outside India, ANNISSAA™ will comply with applicable legal requirements governing such transfers.

12. Third-Party Websites

The Website may contain links to third-party websites or services.

ANNISSAA™ is not responsible for the privacy practices of third-party websites. Customers should review the privacy policies of such websites before providing personal information.

13. Data Breaches

Where required by applicable law, ANNISSAA™ will take appropriate steps in relation to personal-data breaches, including applicable notification or remedial measures.

14. Changes to This Privacy Policy

ANNISSAA™ may update this Privacy Policy from time to time.

The updated version will be published on this page together with the revised effective date.

15. Contact Us

For privacy-related questions, requests or grievances, please contact:

ANNISSAA™
Email: contact@annissaa.co.in
Phone: (+91) 8796634842